Thursday, November 5, 2009

MSRC celebrates 7th Anniversary of successful partnership with Quantum for repair of DLT products

October marks the 7th anniversary of start of a successful program where MSRC was authorized by Quantum Corporation to provide service and support programs for first generation DLT tape products. Initially the End of Life Service and Support Authorization was awarded for DLT 260 and DLT 600 tape drives but within a year of providing exceptional service to this campaign, MSRC was also awarded DLT 2000 and DLT 2000XT tape drives as EOL for North America.

Currently there is still a significant install base for Quantum Corporation customers that needs ongoing repair so MSRC continues to provide top-notch support on the DLT tape drives. The service allows the existing customers to continue using their existing hardware and thus avoid the need to migrate to more expensive equipment and deal with transferring of data to all new media.

At the launch of this program, then CEO of MSRC released the following statement – “MSRC's proven service and support capabilities are designed to help ensure that DLT tape drive customers maximize their investments in technology and are able to backup and archive their business-critical information safely, for decades to come.” - the current success of this program has certainly proven the statement and MSRC looks forward to continuing this success.

Founded in 1991, MSRC is a leading independent distributor of high quality, reconditioned mass storage devices such as tape drives, disk drives, autoloader and related automation products and services such as SDLT repair, DLT repair and LTO repair. Unparalleled sales and service expertise in computer mass storage, combined with pivotal strategic relationships, positions MSRC as an industry leader for storage product quality and availability. We help leading players in the computer products and services market come up with cost-effective solutions to their mass storage device needs.

Being a leading storage devices distributor, MSRC offers a complete range of high quality products such as tape drive repair, DLT repair, SDLT repair, LTO repair, VS80DLT, DLT 8000, SDLT 320, LTO-1, LTO-2, LTO-3, Ultrium 460, MSL library, Autoloaders and many others.

MSRC provides sales and depot repair services for Midwest US University

Founded in 1991, MSRC is a leading independent distributor of high quality, reconditioned mass storage devices such as tape drives, disk drives and related automation products. Unparalleled sales and service expertise in computer mass storage, combined with pivotal strategic relationships, positions MSRC as an industry leader for storage product quality and availability. We help leading players in the computer products and services market come up with cost-effective solutions to their mass storage device needs.

MSRC has a strong long standing relationship with a very prominent Midwest US University - for over 5 years MSRC has supplied them with a wide range of storage devices from early generation DLT to newly upgraded multi-thousand dollar MSL library system. MSRC offers them sales and depot repair services with quick turnaround time. Since customer satisfaction is a top most priority, MSRC even manages to find and keep in store the hard to find computer parts and delivers them when the University requests them. To effectively service the client, MSRC has assigned a dedicated Account Manager for pre and post sales support – who is backed with a comprehensive team of Sales, Technical and Operations experts who are fully committed to the client’s business needs.

MSRC is the cost leader and we stand behind our product and repair service. You can buy with confidence from us. At present, some of the world’s fortune 500 companies depend on MSRC then why shouldn’t you?

MSRC offers products such as tape drive repair, DLT repair, SDLT repair, LTO repair, VS80DLT, DLT 8000, SDLT 320, LTO-1, LTO-2, LTO-3, Ultrium 460, MSL library, Autoloaders and many others.